Refunds and Returns

Thanks for shopping at The Eye Doctor Shop!


If you are not entirely satisfied with your purchase, we’re here to help! 

If you are not 100% satisfied with your purchase, you may return or exchange items for up to 30 days from the purchase date. 

If you need to return a product purchased from The Eye Doctor Shop, please contact us at to arrange your return and refund.  Returns made without pre-approval will not be honored.

To be eligible for a return, your item must be unused, unopened and in the same condition that you received it in the original packaging.

Note:  Special Order, Clearance, Gift cards and pharmaceutical products are not eligible for return unless defective. Please report any shortages or defects within 7 days of receipt


Refunds will be issued upon receipt of product and inspection. Once approved, credit will be applied to the Credit Card or original payment method within 30 days.


The customer will be responsible for paying your own shipping costs for returned items.


If you have any questions on how to return your item to us please email 


updated 4/28/2021